Cevour policy
Privacy Policy
This Privacy Policy explains how Cevour handles information collected through the website, learning platform, demo booking forms, account features, payments, and support channels.
Last updated: June 9, 2026
Information We Collect
We may collect names, email addresses, phone numbers, learner age group, class interests, account details, child profile details, course selections, payment references, support messages, and usage information.
When payments are made, payment processing is handled by payment service providers. Cevour does not store full card, bank, or UPI credentials on its own servers.
How We Use Information
We use information to create accounts, schedule demo classes, manage enrollments, provide live classes, support learners, send service updates, process payments, and improve platform reliability.
Contact details may be used to send booking confirmations, class updates, payment information, support responses, and important account notices.
Sharing of Information
We share information only when needed to operate the service, such as with teachers assigned to classes, payment providers, hosting providers, communication tools, or support systems.
We may disclose information if required by law, regulation, legal process, fraud prevention, platform security, or protection of user rights.
Data Security
We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or alteration.
No online service can guarantee absolute security. Users should keep passwords private and report suspicious activity promptly.
Your Choices
You may contact Cevour to request help with account information, communication preferences, or privacy-related questions.
Some information may need to be retained for legal, payment, accounting, dispute resolution, security, or operational purposes.
Questions about this policy?
Contact the Cevour team for payment, account, class, cancellation, or policy-related support.
Contact support